Administrative Assistant Interview Questions & Answers | PassMyInterview (2024)

Administrative Assistant Job Description

Administrative Assistant Job Brief:

Administrative Assistants play a vital role in the smooth running of any organization, and during the interview, you will need to demonstrate your ability to organize, plan, prioritize and successfully complete all office-related tasks with diligence and professionalism. The type of skills and competencies required to become an Administrative Assistant include planning abilities, being able to use all Microsoft Applications, maintain and keep diaries, take payments and online bookings, liaise with customers, clients and stakeholders, work under pressure to resolve time-sensitive tasks and also work towards achieving the company’s aims and objectives. In order to successfully pass your Admin Assistant interview, including preparing fully for the questions and answers, we advise that you demonstrate the following areas of expertise:

Administrative Assistant Interview Assessable Skills, Qualities & Attributes:

• MANAGING MULTIPLE TASKS EFFICIENTLY – Attractive skills for all potential Admin Assistant’s to demonstrate during the interview is the ability to work on, and manage, multiple projects or tasks. Be prepared for questions such as “Can you give an example of when you have managed multiple tasks in a previous role?”
• FLEXIBILITY – Administrative Assistant’s need to be flexible in their role, and this means being willing to cover other team member’s duties and also be free to work extended hours to help out your employer when required.
• COMMUNICATE EFFECTIVELY – Undoubtedly, as an Admin Assistant, you will need strong communication skills and be able to communicate effectively by email, written letter format and also verbally, either face-to-face with clients and customers and also over the telephone.
• WORKING UNDER PRESSURE – At times, you will be required to perform administrative tasks under pressure and to strict timescales. You will most probably get asked interview questions such as “Can you give an example of when you worked under pressure to complete a difficult task?” Before you attend the interview, make sure you have at least one example of pressurised working.
• CUSTOMER AND CLIENT SERVICE – Perhaps the main competency you will need to prove during your interview is that of the ability to provide exceptional customer and client service. Show the panel through evidence-based responses that you can look after their clients and customers reliably and adhere to the company’s policies with respect for customer treatment and care.

TIP #1 –Administrative Assistant interviews focus on assessing competencies such as your ability to manage multiple tasks, be organized in your role, deal effectively with customers and clients, have solid computer skills, be able to plan and prioritize tasks effectively and also work under pressure when required. Make sure you have specific examples for each of these skills and competencies during your Administrative Assistant Interview.

TIP #2 – As an Administrative Assistant, you are an extremely important part of the organization, and as such, you will be required to demonstrate great attention to detail within the role. Be prepared for interview questions that assess your ability to carry out your work accurately and at speed.

TIP #3 – Customer and client service/care will be assessed during the Admin Assistant interview. Before you attend your interview, have at least one example of where you have delivered outstanding customer or client care in a previous work-related role.

TIP #4 – When you answer any situational, behavioral or competency-based questions during the Admin Assistant interview, we strongly recommend you make good use for the STAR technique, which comprises of Situation, Task, Action, and Result. We have provided you will ready-made answers to the types of Administrative Assistant interview questions you are likely to get asked at interview to help you pass.

TIP #5 – We recommend you ask the following questions in your Administrative Assistant interview, as this will demonstrate enthusiasm and the fact that you care about their company:

1. What future plans do you have for the company?
2. How can I make a positive difference in the role of Administrative Assistant?
3. If I am successful at the interview today, what would you need me to concentrate on first of all?

I have an interview tomorrow 🙈

UPDATE: I got the job offer.
THANKS Richard 👍

Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.

I have an interview I'm so nervous 😭

Update: I GOT THE JOB

Thank you so much! I went today and got the job on the spot!

THANK YOU SO MUCH! VERY INSIGHTFUL ✨

Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head

Thank you so much..i have an interview later...it helped a lot to boost my confidence.

I have an interview today ill update you on how i do :).

UPDATE: I GOT THE JOB THANK YOU!

The complaint steps literally saved me for my interview earlier, thank you!!:)

This is excellent !!

This is so helpful. Thank you so much for the tips and advice!

I got the job! Thank you!!

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